98 Nail Bar Customer Policy
1. Appointments
- We welcome both appointments and walk-ins.
- Please arrive on time. We hold appointments for 10 minutes.
- If you are more than 10 minutes late, you may be asked to wait or reschedule.
2. Cancellation & No-Show
- Please notify us at least 24 hours in advance if you need to cancel or reschedule.
- Clients who no-show without notice 2–3 times may be required to pay a deposit for future appointments.
3. Refund & Service Adjustment
- We do not offer refunds once the service is completed.
- If you have any concerns about the quality of our service, please contact us within 3 days for inspection and we will be happy to fix it if needed.
4. Health & Safety
- We reserve the right to refuse service to anyone with open wounds, infections, or conditions that may affect the health and safety of our clients and staff.
5. Children
- Children must be supervised by a parent or guardian at all times in the salon for everyone's safety.
6. Personal Belongings
- The salon is not responsible for cash, jewelry, or personal items that are lost or stolen.
7. Respectful Environment
- We are committed to providing a friendly and respectful environment.
- Any behavior that is rude, abusive, harassing, or disruptive toward our staff or other clients will not be tolerated.
Thank you for choosing 98 Nail Bar!
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